Paperless Software Definitions
For most business professionals, paperless means the storing of paper documents in a digital format so that they may be easily retrieved. In a perfect world, this definition might suffice. In our world, it does not.
Paperless incorporates a number of disciplines, including storing paper documents electronically, but it also includes managing audio data, video data, and even data records that encompass your accounting and business management applications.
Document management are the processes that control and organize documents throughout an enterprise. It incorporates document and content capture, workflow, document repositories, Computer On-line Document (COLD), Electronic Records Management (ERM) and output systems, and information retrieval systems.
Records management enables an enterprise to assign a specific life cycle to individual pieces of corporate information from creation, receipt, maintenance, and use to the ultimate disposition of records. A record is not necessarily the same as a document. All documents are potential records, but not vice versa. A record is essential for the business; documents are containers of "working information." Records are documents with evidentiary value.
Business Process Management (BPM)
Business Process Management (BPM) is the automation of business processes, in whole or in part, where documents, information, or tasks are passed from one participant to another for action, according to a set of rules. A business process is a logically related set of workflows, work steps, and tasks that provide a product or service to customers.