Category

Integrated travel and expense management solutions for medium and large businesses

Best Fit

Concur's Web-based and mobile solutions are trusted by more than 10,000 customers globally in virtually every type of business or industry, including: Legal, University, Manufacturing, Pharmaceutical, Financial and Professional Services.

Strengths

  • Integrated travel and expense management solutions
  • Automatically prepopulate expense reports
  • Mobile app
  • E-receipts

Brief Product Description and Pricing

Travel Booking

With Concur's corporate travel solution, travelers are empowered to make smart choices based on their individual preferences and their corporate travel policy. This saves money while driving adoption and streamlining the whole online booking process. Corporate travelers can quickly and simultaneously book local and international flights, cars, hotels and rail reservations from the Web or from their smartphone.

Expense Reporting

Concur delivers a Web-based and mobile solution that streamlines and automates the entire expense reporting process. Credit card data is automatically imported and pre-populated into the expense report saving time and improving accuracy. With Smart Expenses, Concur matches travel booking information with corporate card charges and electronic receipts to create a secure system of checks and balances for your company's spending.

Expense Report Auditing

With Expense Report Auditing, organizations can verify line item expenses against submitted receipts while ensuring that purchases are in compliance. Concur's dedicated auditing resources to ensure that all receipts are valid and properly classified, spend is properly allocated, and that expenses submitted by specific groups or individual employees are given the appropriate level of attention and control.

Expense Pay

The Expense Pay service streamlines the process of reimbursing credit cards and employees. Corporate cards are paid directly, according to your schedule, helping control cash flow and optimize rebates. Employees are reimbursed for out-of-pocket expenses through direct deposit to their bank account.

Business Intelligence

Concur's Business Intelligence service provides automated, end-to-end reporting and analysis tools that provide clear insight into how your company and employees spend their travel and expense budgets. Unlike other expense reporting solutions that can only provide access to silos of information from unconnected sources, Concur provides visibility into all employee-initiated spend in one place.This unique, web-based solution gives clients access to a virtually limitless number of reports.

Invoice Management

The Invoice Management solution automates the tedious and manual invoicing and vendor payment process. Intuitive and easy-to-use, organizations can efficiently capture, process, and track vendor invoices and check requests for payment in a timely and efficient manner via an on-demand service, eliminating paper and reducing costs.

Mobile

Concur includes mobile T&E capabilities for Android™, BlackBerry®, iPhone and iPad devices at no extra cost. This gives employees the power and flexibility to manage their travel itineraries or track their expenses from their smartphone. With Concur's mobile app, travelers have immediate access to their travel itineraries making it easy and convenient to access the information or to make changes. Cash expenses such as tips or taxi fares can be quickly added to an expense report, receipt images can be captured with the phone's camera and credit card charges are automaticallymade available in the mobile application for reporting.

TripIt

TripIt®, the leading mobile trip management service from Concur, helps people organize and share their travel plans no matter where they book. Travelers simply forward their travel confirmation emails from over 3,000 sites to This email address is being protected from spambots. You need JavaScript enabled to view it.. TripIt automatically creates a master itinerary that combines all their travel plans plus maps, directions and more. With TripIt, you can share and collaborate on trips with friends and colleagues using social networks or TripIt Groups. TripIt itineraries can be accessed online, via iPhone, Android, and BlackBerry devices, or from m.tripit.com.

TripIt Pro premium service for frequent travelers automatically monitors travel itineraries, providing mobile alerts, alternate flight options, frequent traveler point tracking, flight refund tracking and notification, and automated trip sharing.

Concur clients pay a nominal implementation fee based on the complexity of the client's requirements, along with an ongoing monthly subscription based on transactions processed. Pricing varies based on the specific needs of the client, and a volume pricing model makes the cost per transaction lower as the number of transactions increases.

Technical Specifications

Concur is a SaaS provider, so all solutions can be accessed via an Internet browser. Mobile application is available for iPhone, iPad, BlackBerry and Android phones.

Integration with Accounting and Ease of Setup

Concur integrates to a wide-range of financial management and HR/Payroll systems.

The major activities within a typical implementation project include

  1. Getting Started: client project team preparation activities.
  2. Requirements and Analysis: initial requirements gathering and configuration analysis.
  3. Configuration, Review and Validation: evaluation and validation of initial configuration.
  4. Readiness and Deployment: project team training and preparation for deployment.
  5. Transition: hand-off to Concur Client Support team.

Representative Client List

Concur has over 10,000 clients. 7 out of the top 10 largest U.S. companies use Concur. Some notable clients include: Liz Claiborne, Ericsson, Penn State, JCPenney; Pilot Travel Centers http://www.concur.com/en-us/resource-center-by-type?type=case_studies

Company History and Contact Information

Concur is a leading provider of integrated travel and expense management solutions. The company was founded in 1993 on the premise of helping to drive costs out of business through innovation.

Commentary

Integrated T&E: Concur help employers encourage employees to travel smarter while empowering them to manage expenses more efficiently. With approximately 20 percent of T&E spend out of policy, Concur's easy-to-use Web-based and mobile solutions help companies and their employees control costs and save time. You see, it's not just about travel OR expense systems. We've integrated the two together so that you get a better user experience, accurate data, and richer reporting to help you make better decisions. With Concur, you get one streamlined experience from travel booking to expense reimbursement. http://www.concur.com/en-us/features/business-travel-expense

Prepopulate: Credit card charges are automatically imported and matched to appropriate receipts. Since all itinerary data has already been captured, the system actually knows which charges occurred during the course of business travel.

Mobile: Concur's mobile app enables users to manage their travel itineraries and expenses from their iPhone, iPad, BlackBerry® or Android™ device – giving them freedom and flexibility while on the go. By providing mobile access to a broad selection of travel content and services, Concur's powerful mobile functionality helps mobile workers manage T&E anytime, anywhere.

TripIt®, the leading mobile trip management service from Concur, helps people organize and share their travel plans no matter where they book. Travelers simply forward their travel confirmation emails from over 3,000 sites to This email address is being protected from spambots. You need JavaScript enabled to view it.. TripIt automatically creates a master itinerary that combines all their travel plans plus maps, directions and more. With TripIt, you can share and collaborate on trips with friends and colleagues using social networks or TripIt Groups. TripIt itineraries can be accessed online, via iPhone, Android, and BlackBerry devices, or from m.tripit.com.

TripIt Pro premium service for frequent travelers automatically monitors travel itineraries, providing mobile alerts, alternate flight options, frequent traveler point tracking, flight refund tracking and notification, and automated trip sharing.

E-receipts: Electronic receipts are complete, live and electronic folio data directly from airlines, hotels, and car rental companies. These e-receipts contain the entire record of a supplier transaction. So, when they feed directly into expense reports you know that the information is accurate.

With approximately 20 percent of T&E spend out of policy*, Concur's easy-to-use Web-based and mobile solutions help companies and their employees control costs and save time. Concur's systems adapt to individual employee preferences and scale to meet the needs of companies from small to large.

For organizations, Concur helps ensure that corporate travel is booked within policy before the trip is taken and reconciles expenses after travel is completed. And, by delivering electronic receipts – from airlines, hotels, and car rental companies – directly into expense reports, Concur virtually eliminates the need to track and manage paper receipts. To keep employees productive while traveling, Concur's mobile application enables business travelers to create, review and approve expense reports and book and change travel itineraries – hotels, airfare, taxis, rail and rental cars – all from a smartphone.

By capturing and reporting on every aspect of T&E spend, Concur's services provide detailed information to help clients effectively negotiate with vendors, create budgets and manage compliance. Trusted by thousands of businesses in more than 90 countries, Concur's on-demand services process over $55 billion in travel and entertainment (T&E) spend a year. Learn more at www.concur.com.